Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your browser or device when you visit a website. They help websites remember information about your visit, such as login details, preferences, and browsing activity. We use cookies to enhance your experience on our website and provide you with personalized content and services.

2. Types of Cookies We Use

A. Essential/Functional Cookies

These cookies are necessary for the website to function properly. They enable basic functions such as:

• Page navigation
• Secure areas of the website
• Load balancing
• Remembering your login session
• Maintaining shopping cart information

Purpose: Website functionality
Duration: Session or persistent (up to 2 years)
Opt-out: Disabling these may impair website functionality

B. Performance/Analytics Cookies

These cookies help us understand how visitors use our website by collecting data about:

• Pages visited and time spent on each page
• Links clicked and user journeys
• Errors encountered
• Device types and browsers used
• Geographic location data

Purpose: Website improvement and performance analysis
Tools: Google Analytics, Hotjar, Mixpanel
Duration: 6-24 months
Opt-out: Available - see section 6

C. Marketing/Targeting Cookies

These cookies track your browsing behavior to display relevant advertisements:

• Remember your interests and preferences
• Create user profiles for targeted advertising
• Display ads across different websites
• Measure advertising campaign effectiveness
• Create custom audience segments

Purpose: Targeted marketing and advertising
Partners: Google Ads, Facebook Pixel, Instagram
Duration: 6-24 months
Opt-out: Recommended - see section 6

D. Social Media Cookies

When you interact with social media features on our website:

• Social platforms may store cookies to track your activity
• They enable social sharing buttons and widgets
• They track clicks and engagement with social content

Platforms: Facebook, Instagram, WhatsApp, YouTube
Duration: Based on each platform's policy
Opt-out: Adjust your social media privacy settings

3. Detailed Cookie Table

4. Third-Party Cookies

We work with third-party service providers who may also set cookies on your device:

• Google Analytics: Tracks website usage and user behavior
• Google Ads: Enables targeted advertising
• Facebook Pixel: Tracks conversions and user interactions
• Hotjar: Records user sessions and heatmaps
• Payment Processors: Enable secure transactions

These third parties have their own privacy policies governing how they handle your data. We are not responsible for their cookie practices.

5. How We Use Cookie Information

We use cookie data to:

• Personalize your website experience
• Remember your preferences and settings
• Understand how you use our website
• Measure marketing campaign effectiveness
• Deliver targeted advertisements
• Improve website security and fraud prevention
• Provide customer support and resolve issues
• Conduct research and analytics

6. Your Cookie Choices

Browser Controls

Most web browsers allow you to control cookies. You can:

• View cookies stored on your device
• Block specific cookies or all cookies
• Delete cookies automatically when closing the browser
• Set preferences for third-party cookies

How to manage cookies in popular browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Privacy, search, and services > Clear browsing data

Opt-Out Options

You can opt-out of specific cookie categories:

• Google Analytics: Install Google Analytics Opt-out Browser Add-on
• Google Ads: Visit Google Ads Settings or Ad Settings
• Facebook: Use Ad Preferences in your Facebook account
• Network Advertising Initiative: Visit optout.networkadvertising.org

Do Not Track

Some browsers support "Do Not Track" (DNT) signals. While we recognize DNT signals, we cannot guarantee that all third-party partners will respect them.

7. Essential Cookies Notice

You cannot opt-out of essential cookies. Disabling essential cookies will impair website functionality, including:

• Logging in to your account
• Completing bookings and payments
• Maintaining security features
• Accessing personalized content

8. Cookie Consent

When you first visit our website, you will see a cookie consent banner. By accepting the banner, you consent to:

• Essential cookies (automatically enabled)
• Performance cookies (if accepted)
• Marketing cookies (if accepted)

You can change your cookie preferences at any time by clicking "Cookie Settings" at the bottom of the page.

9. Data Security and Privacy

We take your privacy seriously:

• Cookies are transmitted over encrypted HTTPS connections
• We never store sensitive personal information in cookies
• Cookies are used in compliance with GDPR and Indian data protection laws
• We regularly review and update our cookie practices

10. Related Information

For more details about how we handle your data, please review our:

• Privacy Policy
• Terms and Conditions
• Disclaimer

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Changes will be effective immediately upon posting. We recommend reviewing this policy periodically.

12. Contact Us

If you have questions about our use of cookies or this policy, please contact us: