Disclaimer

Last Updated: February 2026

1. General Disclaimer

This website and all content contained herein are provided by SS Creation ("Company"), an authorized Tata Play Channel Partner (Code: 20219), on an "AS IS" basis without representations or warranties of any kind. While we make every effort to ensure the accuracy and completeness of information on this website, we do not guarantee that the website is error-free or that access will be continuous.

2. No Professional Advice

The information provided on this website is for general informational purposes only and is not intended to provide professional, legal, financial, or technical advice. We do not warrant that the information is suitable for your particular purposes. You should consult with appropriate professionals before making any decisions based on the content of this website.

3. No Warranty of Fitness

We do not warrant that:

  • The website will be uninterrupted, timely, or error-free
  • Defects will be corrected
  • The website is free from viruses or other harmful components
  • The results obtained from using the website will meet your requirements
  • Any content on the website is complete or accurate

4. Service Disclaimer

DTH Service Provided By Tata Play: We are a channel partner of Tata Play. The actual DTH service, channels, pricing, and terms are governed by Tata Play. We are not responsible for:

  • Channel availability or content changes by Tata Play
  • Service interruptions not caused by our installation
  • Changes in pricing or package details by Tata Play
  • Signal loss or reception issues beyond installation
  • Technical issues with set-top box firmware or software

For service-related issues, please contact Tata Play directly or call us at 7449059509 for assistance.

5. Product Information Disclaimer

While we strive to provide accurate product information, specifications may change without notice. Manufacturers reserve the right to modify product features, pricing, and availability. The information on this website reflects the best available data at the time of posting. Check with Tata Play directly for the most current product information.

6. Pricing Disclaimer

Prices are subject to change without notice. All prices displayed on our website are accurate at the time of posting but may change due to:

  • Changes in Tata Play pricing
  • Promotional offers and discounts
  • Applicable taxes and government levies
  • Market conditions

Prices at the time of booking will be honored. Always confirm current pricing before placing an order.

7. No Endorsement

References to third-party products, services, or websites (including Tata Play) on our website do not constitute endorsement by SS Creation. We are not responsible for the content or practices of third-party websites or services.

8. Limitation of Liability

To the fullest extent permitted by law, SS Creation and its affiliates shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business
  • Service interruptions or delays
  • Unauthorized access to your systems or data
  • Any other damages, whether based on contract, tort, strict liability, or any other legal theory

This limitation applies even if we have been advised of the possibility of such damages.

9. No Guarantee of Performance

While we strive to:

  • Provide same-day installation within Chennai
  • Maintain 24/7 customer support
  • Ensure quality installation and service
  • Honor our warranty and guarantee terms

We do not guarantee these services in all situations. External factors, such as weather, technical issues, or unforeseen circumstances, may affect service delivery. In such cases, we will make reasonable efforts to minimize impact.

10. User Responsibility

You are responsible for:

  • Maintaining the confidentiality of your booking information
  • Using the website in compliance with all applicable laws
  • Not engaging in unauthorized access or use
  • Protecting your device from viruses and malware
  • Providing accurate information during booking

11. Equipment Ownership

The set-top box and all Tata Play equipment installed at your premises remain the property of Tata Play. You are granted a right to use the equipment subject to Tata Play's terms and conditions. Upon service cancellation, all equipment must be returned in working condition.

12. Availability Disclaimer

DTH connections are subject to availability based on:

  • Geographic location and signal availability
  • Subscriber eligibility criteria
  • Current demand and technician availability
  • Tata Play's activation policies

We will inform you of any unavailability at the time of booking. In such cases, full refund will be provided without penalty.

13. No Liability for Third Parties

SS Creation is not liable for any actions, content, or services provided by:

  • Tata Play or its employees
  • Third-party service providers
  • Technicians or contractors
  • Payment processors
  • Internet service providers

14. Force Majeure

SS Creation shall not be liable for any failure or delay in performing obligations under this agreement if such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government lockdowns or restrictions
  • War, terrorism, or civil unrest
  • Public utility failures
  • Pandemics or epidemics

15. Medical and Safety Disclaimer

If you experience any health issues related to the DTH service, set-top box, or installation:

  • Immediately stop using the equipment
  • Consult a medical professional if needed
  • Contact us at 7449059509 for immediate assistance
  • We will replace equipment at no cost if a safety issue is identified

16. Content Disclaimer

The opinions, recommendations, and statements on this website are those of SS Creation and do not necessarily represent the views of Tata Play or other partners. User reviews and testimonials are provided "as is" and may not be representative of all experiences.

17. Compliance and Jurisdiction

This disclaimer is governed by the laws of India and the courts of Tamil Nadu shall have exclusive jurisdiction. Users of this website accept the exclusive jurisdiction of Indian courts for any disputes.

18. Updates to Disclaimer

We reserve the right to update this disclaimer at any time. Changes will be effective immediately upon posting. Your continued use of the website and services constitutes acceptance of the updated disclaimer.

19. Contact for Clarification

If you have questions about this disclaimer, please contact us:

SS Creation

Authorized Tata Play Channel Partner (Code: 20219)

📞 Phone: 7449059509

💬 WhatsApp: 7449059509

📧 Email: hello@newdthconnections.store

📍 Chennai & Tamil Nadu

Important: By using this website and our services, you acknowledge that you have read, understood, and agree to this disclaimer. If you do not agree with any part of this disclaimer, please do not use the website or services.